Privacy Policy

UnoVera Ltd ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our software-as-a-service platform (the "Service").

(The rest of the Privacy Policy remains the same, including GDPR/UK GDPR compliance, user rights, data retention, international transfers, and contact details.)

1Information We Collect

We may collect the following types of personal data:

• Account Information: Name, email address, phone number, company details, and billing information.
• Payment Information: Credit/debit card or other payment details processed via Stripe.
• Usage Data: Information about how you interact with the Service, including IP address, browser type, device information, and activity logs.
• Cookies and Tracking: Data collected through cookies, analytics, and similar technologies to improve the Service.

2How We Use Your Data

We use your personal data to:

• Provide, maintain, and improve the Service.
• Process payments and manage subscriptions.
• Communicate with you about your account, updates, and promotions (if consented).
• Monitor and analyse usage to improve user experience.
• Comply with legal obligations.

3Legal Basis for Processing (UK GDPR & EU GDPR)

For users in the UK and EU, our legal basis for processing personal data includes:

• Contractual necessity: Processing is necessary to provide the Service you subscribed to.
• Consent: Where you have explicitly agreed to receive communications or marketing.
• Legal obligation: Compliance with applicable laws and regulations.
• Legitimate interests: Improving and securing our Service.

We will only process your data for the purposes outlined in this policy, and we ensure it is adequate, relevant, and limited to what is necessary.

4Data Subject Rights (EU GDPR & UK GDPR)

If you are located in the EU or UK, you have the following rights regarding your personal data:

• Right of Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your data where applicable.
• Right to Restrict Processing: Limit how your data is processed.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing for direct marketing or legitimate interests.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at info@unovera.eu.

5How We Share Your Data

We do not sell your personal data. We may share your data with:

• Service Providers: Such as Stripe for payment processing, cloud hosting, analytics providers, and IT support.
• Legal Requirements: When required to comply with laws, regulations, legal processes, or enforceable governmental requests.

6Data Retention

We retain your personal data only as long as necessary to:

• Provide the Service,
• Comply with legal obligations, and
• Resolve disputes.

After this period, your data will be securely deleted or anonymized.

7Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

8International Transfers

Personal data may be processed outside the UK or EU where our service providers operate. We ensure that such transfers are safeguarded using standard contractual clauses or other GDPR-compliant measures.

9Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the latest version. Continued use of the Service constitutes acceptance of any changes.

11Contact

For questions about this Privacy Policy or your personal data, contact us at: